Acquire an in-depth knowledge of air cargo procedures and best practices. Learn about the operations of freight forwarders and airline cargo units. Follow the IATA standards on how to accept cargo, complete documents and improve customer service. Apply basic rating cargo principles and loading procedures. Learn how to use industry manuals such as TACT (The Air Cargo Tariff) and OAG World Airways Guides.
Upon completing this course you will have the skills to:
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